Shipping policy
Shipping Policy
Thank you for shopping with Anyango Mpinga. We are proud to offer made-to-order garments crafted with care, sustainability, and storytelling. Please review our shipping policy below before placing your order.
Processing Time
All of our pieces are made-to-order to reduce waste and ensure thoughtful craftsmanship. Please allow 2–3 weeks for production before your item is shipped. During peak times or special projects, production may take slightly longer, but we will always communicate transparently.
Domestic Shipping (U.S.)
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Standard shipping: 3–7 business days after production
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Shipping carrier: USPS, UPS, or DHL (depending on region)
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Tracking information will be emailed once your order ships
International Shipping
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International orders are shipped via DHL, UPS, or FedEx
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Delivery time: 5–10 business days after production
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Customs and import duties are the responsibility of the customer
Shipping Costs
Shipping rates are calculated at checkout based on your delivery location. We occasionally offer free shipping promotions, which will be applied automatically when eligible.
Lost or Delayed Shipments
We are not responsible for shipping delays caused by the carrier or customs. If your package is lost in transit, please email us at sales@anyangompinga.com, and we will do our best to assist you.
Pre-Orders and Special Releases
For pre-order items, estimated delivery dates will be listed on the product page. Please note that these are estimates and may vary slightly depending on production schedules.